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California State University, Long Beach

Our Process


A "project" is a request that requires more care and attention than a regular request.

Examples of projects:

  • A new web page that requires more artwork than the average CSULB page
  • A series of web pages that are interlinked in what we like to call a "mini-site". An example of this would be a handbook.
  • An online form or web application
  • Something that requires a large degree of layout manipulation


A "request" is a simple change to a web page.

Examples of requests:

  • Changing a date on one web page
  • Updating an Organization Chart
  • Uploading a new form

Request Procedures

What happens after you submit a request.

Submitting Content

Tips for ensuring that your request goes as smoothly as possible.

Stages of Production for a Project

There are several stages in the production of a web site. These are:

  1. Defining its purpose as well as the objectives and audiences for each part of the site.
    • Why are you publishing?
    • Who is your audience?
    • What do you want people to be able to do on your site?
    • ADA/Section 508 compliance
  2. Creating an organizational structure and navigational system (information architecture) that will support the site's goals and be consistent with existing standards.
  3. Creating the overall visual design for the site. For example, banners, navigational bars and buttons.
  4. Assembling the information and illustrations to be used.
  5. Building the web pages that make up the site.
  6. Special coding, designing databases, developing search capabilities, etc. as needed.
  7. Staging the finished pages for review prior to publication.
  8. Publishing the pages to a live server.

Depending on the scale and complexity of the site, varying levels of coordination will be needed to make sure that each step is well executed.

Make sure you visit our Services and Skills pages to be sure you are taking advantage of all of our available resources to make your website as good as it can be.

Site Maintenance Responsibility and Access

You are expected to keep your content accurate and up-to-date. Each site will be required to have at least one person assigned with maintenance responsibility.